Privacy Policy

999bde Privacy Policy — Our Commitment to Protecting Your Information

The security of your personal data is our top priority. This Privacy Policy details how 999bde collects, uses, and safeguards your information. By using the platform, you agree to this Policy.

Last updated: January 2026
256-bit
SSL Encryption
GDPR
Agreed policies
0
Sale to Third Parties
24/7
Security Monitoring
1

Introduction

999bde is an international-standard online gaming platform built with Bangladeshi players in mind. We believe protecting your personal data is a fundamental right, not just a legal obligation. This Privacy Policy ("Policy") clearly explains what information 999bde collects, why we collect it, and how we keep it secure.

This policy applies to the 999bde website (999bde.net), mobile application, and all related services. By using our platform, you agree to the collection and use of information as described in this policy. If you do not agree, please refrain from using the platform.

This Privacy Policy is written in Bengali so you can easily understand it. If you have any questions, please reach out to our support team — we're always ready to help in Bengali.
2

What Information We Collect

999bde only collects information that is necessary to provide services, ensure security, and meet legal obligations. We do not collect any data beyond what is needed.

Data Type Example Purpose of collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Mobile number and email address Account Verification & Support Services
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Data Betting history and win/loss records Responsible Gaming & Dispute Resolution
Behavioral Data Platform usage patterns and preferred games Delivering a personalized experience

We also automatically collect certain technical data, such as your device type, operating system, browser type and version, and how long you spend on the platform. This information is primarily used to improve platform performance and detect suspicious login activity.

3

How Your Information Is Used

999bde uses your information only for specific, legitimate purposes. We never sell your data to advertisers or share it without your authorization.

  • For account creation, verification, and management.
  • For processing deposits, withdrawals, and other financial transactions.
  • For delivering gaming services and providing technical support.
  • To prevent money laundering, fraud, and other illegal activities.
  • To provide bonuses, promotions, and loyalty rewards.
  • For customer support and dispute resolution.
  • To meet legal and regulatory obligations.
  • For improving the platform and enhancing the user experience.
  • For implementing responsible gaming policies.
999bde will never use your data for marketing purposes without your consent. You can opt out of marketing communications at any time.
4

Data Sharing & Third Parties

999bde never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties — who are required to comply with our privacy standards.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • KYC Verification Services: Licensed third party for identity verification.
  • Game Software Providers: Limited data to ensure a smooth gaming experience.
  • Law Enforcement Agencies: Where required by a valid order or legal obligation.
  • Anti-Fraud Services: For fraud detection and prevention.
Important: 999bde never sells or transfers your data to advertisers, brokers, or data marketplaces. If you receive any suspicious communications, contact us directly.
6

Data Protection Measures

999bde follows the highest industry standards to protect your data. Our security infrastructure is regularly audited by international experts.

  • 256-bit SSL/TLS encryption across all data transmissions.
  • AES-256 encryption — for sensitive data stored at rest.
  • Two-Factor Authentication (2FA) — for account security.
  • 24/7 cybersecurity monitoring and alert system.
  • Regular security penetration testing.
  • Strict data access control policies for staff.
  • We commit to notifying affected users within 72 hours of a data breach.
Our servers operate in compliance with the international ISO 27001 information security certification standard. Your data is always encrypted and secure.
7

Your Rights

You have a number of important rights under 999bde's Privacy Policy. We respect these rights and are committed to upholding them properly.

  • Right of Access: You can request to see what information we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request the deletion of your data under certain conditions.
  • Right to Portability: You can request your data in a structured, portable format.
  • Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
  • Right to Object: You may object to your information being used for marketing purposes.

To exercise these rights, contact our support team. We aim to respond to your request within 30 business days. Please note that some data may not be erasable for legal or regulatory reasons.

8

Data Retention Period

999bde does not retain any data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 years Financial Regulatory Standards
KYC Documents 5 years after account closure AML/CTF Laws
Gaming History 90 days (detailed) / 5 years (summary) Dispute resolution
Communication logs 2 years Improving service quality
Technical Logs 90 days Security Analysis

Once the retention period expires, data is securely deleted or anonymized. We never hold on to data beyond its designated period.

9

Minor's Privacy

999bde is exclusively for users aged 18 and above. We do not knowingly collect or process data from minors.

Age verification: Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.
  • Date of birth is verified at the time of registration.
  • Proof of age must be submitted as part of the KYC process.
  • Additional verification may be requested for suspicious accounts.
  • Parents or guardians can report a minor's account to our support team.
10

Privacy Policy Updates

999bde may update this Privacy Policy when necessary. The method of notifying you will depend on the nature and significance of the changes.

  • For major changes, notice will be given at least 14 days in advance via email or on the platform.
  • Minor or technical changes may take effect immediately.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • Archives of previous policies are available from our support team.

This Privacy Policy was last updated in January 2026. The next scheduled review is July 2026.

11

Contact & complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We're always happy to assist in Bengali.

Response time
Within 24 to 48 hours
Live chat
24/7 support in Bengali
DPO Office
[email protected]

If you believe your privacy rights have been violated and our response is unsatisfactory, you may file a complaint with the relevant regulatory authority.


Why We Are Secure

6 Pillars of Your Privacy Protection

999bde protects your data through multiple layers of security — from technology to policy.

End-to-End Encryption

All your data transmissions are encrypted with 256-bit SSL. No hacker or third party can access your information in any way.

Strict KYC Verification

Every account is verified to ensure that no fraudsters or minors can access the platform. This protects you and all of our users.

No Sale of Data

999bde never sells your personal data to advertisers or data brokers. Your information is used solely for the purpose of providing our services.

24/7 security monitoring

Our cybersecurity team monitors for any unusual activity 24/7, seven days a week, and takes immediate action when needed.

Your Controls

From your account settings, you can control what information is shared, what marketing you receive, and how cookies are used.

International Standards

Operated in compliance with GDPR and ISO 27001 standards, with regular third-party audits. Your privacy is protected to the highest global standards.


FAQs

Privacy FAQs

Never. 999bde does not sell your personal data to any advertisers, data brokers, or third parties. We only share limited data with selected partners where strictly necessary to deliver our services, and all partners are contractually required to meet our privacy standards.

Yes, absolutely. You can contact our support team at any time to request a copy of the information we hold about you. We will fulfill your request within 30 business days.

Partially. For legal and regulatory reasons (such as AML laws), certain data must be retained for a specified period. Once that period expires, all data is securely deleted. Please refer to our Data Retention Policy section for more details.

Disabling essential cookies (such as login session cookies) may affect core platform functionality. However, disabling analytics or marketing cookies generally does not impact normal use. Manage your cookie preferences through your browser settings.

Yes. In the event of a data breach that affects your information, we will notify you at your registered email address within 72 hours, including details of what happened and the steps being taken.

Get Started Now

Your Privacy Is Secure — Play with Peace of Mind

Your data is protected with the highest level of security at 999bde. Register now and enjoy the best online gaming experience in Bangladesh — completely safe.

By registering, you agree to our Privacy Policy and Terms & Conditions.

বাংলা